Webinar White Paper Available
Curious about how ServiceNow can be utilized as a platform to increase productivity beyond the capabilities of individual modules?
Download Your Free Webinar White Paper
ai-powered-interconnected-tech-workflows-downloadable.pdf
2.45 MB
Gain deeper insights into your business by connecting the dots within the system! Transform platform data into valuable information and support advanced strategic-level decision making!
Are You a(n):
- IT Leader or Executive? Gain strategic insights from platform data and understand how to integrate modules for higher-level decision-making.
- ServiceNow Platform Owner or Administrator? Maximize the value of the ServiceNow ecosystem by understanding the interconnections between modules like ITSM, ITOM, SPM, EA.
- Enterprise Architect, Digital Transformation Leader? Explore how ServiceNow supports architecture-driven planning and connects systems across the enterprise..
- IT Financial or Asset Management Professional? Gain insights into financial modeling, total cost of ownership, integrated asset and contract management.
- Anyone looking to fully leverage the capabilities of the ServiceNow platform?
You’ll Learn how to:
- Leverage ServiceNow as a platform to increase productivity beyond the capabilities of individual modules.
- Gain deeper insights into your business/enterprise by connecting the dots within the system.
- Transform platform data into valuable information and ultimately wisdom to support advanced strategic-level decision making.
Agenda:
Introduction:
- Challenges of leveraging the full ServiceNow platform.
- Transforming platform data into supportive information, the data-driven approach.
Quick overview of the platform & core Technology Excellence modules:
- Leveraging data using the Common Service Data Model (CSDM).
- Technology Excellence (TX) Modules: IT Operations Management, IT Services Management, IT Financial Management, IT Asset Management, Strategic Portfolio Management, Enterprise Architecture.
What are the out-of-the-box capabilities & how to utilize them, including but not limited to:
- IT Service Management - Strategic Portfolio Management.
- IT Operations Management / IT Asset Management - Strategic Portfolio Management.
- IT Asset Management - Enterprise Architecture.
- Strategic Portfolio Management - Enterprise Architecture.
What is the potential for further development?
- Contract Management
- Financial Modeling and Charging
- Total Cost of Ownership
Download Your Free Webinar White Paper
ai-powered-interconnected-tech-workflows-downloadable.pdf
2.45 MB
Meet the Expert: Gergely Talabér
SPM/ITSM Solution Architect
"I bring extensive experience in ServiceNow implementations across multiple industries, such as manufacturing and government. I have led numerous projects focused on SPM, including Demand-. Project Portfolio-, and Resource Management, as well as end-to-end process automation. My background also includes roles in Service Architecture, Incident Management and IT Operations, where I specialized in ITIL processes and continuous service improvement. I hold several certifications in ITSM and Project Portfolio Management. I'm passionate about building efficient, scalable solutions that deliver business value. "