ITAM - Governance & Process Framework Setup​

Business Problem

Lack of structured asset governance leads to compliance failures, audit risks, inefficient procurement, and unmanaged costs. Unclear roles and inconsistent processes cause inefficiencies, duplications, and compliance vulnerabilities.​​​​​

Pre-Conditions

• Defined roles for asset management accountability
• ​Agreement on industry best practices to follow (ISO 19770)
• Support from business and IT stakeholders​​​​​​

Common Pitfalls

• Resistance from teams due to unclear benefits
• Complex or overly rigid governance models
• Lack of ongoing enforcement leading to inconsistencies​​​​​

Value Journey

• Governance Definition → Clarifying roles, responsibilities, and compliance guidelines
• Process Standardization → Streamlining asset lifecycle and decision-making procedures
• Alignment with Best Practices → Incorporating ISO 19770 and industry standards
• Performance Monitoring → Setting KPIs to measure effectiveness and compliance
• Continuous Improvement → Ensuring governance evolves with business needs​​

Service Offering

• Governance Structure Definition – Clear roles, responsibilities, and decision-making frameworks
• Asset Lifecycle Standardization – Consistent processes from procurement to disposal
• Regulatory Compliance Management – Ongoing audits and compliance verification
• Stakeholder Alignment Sessions – Engaging teams to secure buy-in
• Performance Metrics & Monitoring – Clear KPIs and real-time performance tracking​

Why Capture?

Capture combines practical governance experience with proven methodologies, ensuring your ITAM governance structure is realistic, manageable, and effective. Our experts work closely with stakeholders to create customized governance frameworks that balance compliance, operational agility, and business alignment.​​​​​