ServiceNow Xanadu Release Notes

The Xanadu Release offers new and updated features designed to enhance Strategic Portfolio Management applications, including the newly launched Now Assist application. This uses generative AI capabilities to reduce manual effort so you can focus on your most important tasks.

Let's dive into the highlights of the Xanadu release and explore how it can benefit You and Your Organization.

New feature: Now Assist for Strategic Portfolio Management (SPM) introduces generative AI capabilities.

• Multi-Feedback Summarization: Summarize multiple feedback records simultaneously, reducing manual analysis time.
• Document Summarization: Use Now Assist in Docs to create concise summaries of selected text.
• Demand Request Management: Generate and edit demand requests quickly, allowing for efficient task prioritization.

Collaborative Work Management (CWM): Central hub for planning and collaboration.

What is new?

• Track and manage all your assigned work from a single view called My Work.
• Create automation on the Assigned To column or other custom columns of the People
• Save time and eliminate manual copying of information with the ability to duplicate CWM Boards and Docs.

Goal Framework: Create and evaluate organizational goals.

What is new?

• Increased the character limit in the Name field for the Strategic Plan tables.

Portfolio Planning: Visualizes alignment of work with organizational objectives.

What is new?

• Scenario Planning: Create and compare scenarios to visualize trade-offs. Approve scenarios to revise the live portfolio plan.
• Roadmap Export: Export roadmaps to Microsoft PowerPoint for collaboration. Use pre-built templates for reporting.
• High-Level Planning: Create portfolio plans using the Project Program view. Prioritize and roadmap program elements.
• Budget Management: Migrate budgets to Next Experience. Compare and effectively manage budgets.
• UI Changes: New toggles for Budget vs. Cost and Budget Allocation. Approve budget changes directly from the UI.

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Project Portfolio Management: Manage a range of planning items from small tasks to large projects.

What is new?

• Timecard Management: New customers can access analytics dashboards directly in Next Experience.
• Renamed dashboards:

      Time Sheet Dashboard → Analytics Time Sheet

      User Manager Dashboard → Analytics User Manager

      Project Manager Dashboard → Analytics Project Manager

Project Workspace: Intuitive user experience for project management.

What is new?

• Budget Migration:Transition project budgets from Classic UI to the Next Experience.
• Financial Management:Portfolio Managers can allocate, manage, and approve budgets; compare financial baselines.
• Resource Tracking:View actual resource assignments with a toggle feature.
• Now Assist Integration:Generate summaries and manage content in the Docs component.
• Project Management Enhancements: Add stakeholders and manage resource plans. Create Agile phases and add stories/epics.
• UI Changes.

Resource Management Workspace: Efficiently manage resource assignments.

What is new?

• Task-Based Resource Board: View resources assigned to selected tasks.
• Operational Resource Assignments: Manage assignments directly from the workspace.
• Unassigned Tasks Tray: Group and view unassigned operational resource assignments.
• Assignment Splitting: Reassign allocations from a selected date.
• Task Updates: View updates with new iconography.
• UI Changes.

Scaled Agile Framework (SAFe): Manages strategic and operational work using lean and agile principles.

What is changing?

• Some applications are planned for deprecation and can no longer be deployed for new activations. However, existing users can continue to use them.

Strategic Planning: End-to-end planning in a single workspace.

What is new?

• Now Assist Integration: Summarize documents and feedback with AI.
• Real-time Collaboration: Avoid data loss with simultaneous editing.
• Guided Migration: Transition from SAFe to EAP with step-by-step support.
• Customizable Planning Calendar: Override default calendars for agile teams.
• UI Changes: Improved feedback and goal management interfaces and enhanced financial comparison tools for project managers.

Conclusion

With the Xanadu release, ServiceNow® continues to provide organizations with robust project and portfolio management tools and updates that increasingly incorporate the capabilities of generative AI. These enhancements pave the way for greater efficiency, collaboration, and success in managing complex portfolios.

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