Embracing the Future with Expanded ServiceNow Excellence.
A Vision for the Future
We are thrilled to share some big news as we launch our new website: we are expanding our ServiceNow focus to encompass even more modules and capabilities. Over fifteen years ago, we began by specializing in Project Portfolio Management (PPM). Since then, we have grown our expertise and team to address modern businesses' ever-expanding needs.
And now? We are stepping forward again.
We are officially extending our focus to serve customers in SPM, Enterprise Architecture, ITSM, ITOM, ITAM, IT Financial Management & Customer Service Management.
What are the reasons?
- This is who we are and we have walked this path with our clients and the boundaries between business and IT are dissolving, and someone needs to bring it all together.
- ServiceNow gives us the platform to do it. With ServiceNow, there are no disconnected islands, just one connected ecosystem. No heavy integrations, no stitched-together dashboards. Just one platform that speaks the same language across strategy, operations, and service. It is our job to ensure that language is spoken clearly, consistently, and with purpose.
Why We are Extending Our ServiceNow Focus?
From the start, our passion has been to bring clarity, transparency, and strategic direction to IT and business initiatives. In the early days, we helped IT departments manage their demands and projects, often under tight resource constraints. We quickly learned that effective prioritization was the key to unlocking real value. Otherwise, organizations ended up cherry-picking projects with little strategic alignment.
This awareness naturally led us to explore broader applications of ServiceNow. We realized that Application Portfolio Management (APM) was crucial for identifying existing solutions and out-of-the-box tools that could streamline IT’s workload. As more business stakeholders joined these efforts, we recognized that we weren’t just implementing PPM solutions anymore, we were moving toward Strategic Portfolio Management (SPM) and Enterprise Architecture (EA). ServiceNow also strengthened its APM features, which helped us connect the dots between digital portfolios, roadmaps, and business capabilities.
Through our projects on EA and APM, we discovered that ITSM (IT Service Management), ITOM (IT Operations Management), and ITAM (IT Asset Management) often needed fine-tuning so that strategic goals could properly filter down into operations. We also saw that better financial management is vital at every level, tracking everything from servers’ energy consumption to agile teams’ contributions on value streams. ServiceNow’s unified platform made this so much easier because it eliminates the need for complex integrations between “island solutions.” Everything is already connected.
One more essential piece in our expanded focus is Customer Service Management (CSM). Just as the business once joined IT to build robust PPM practices, CSM brings the business and external customers into the heart of service management. This is the next natural step in aligning all capabilities on a single platform.
How We Bring It All Together?
Our approach has always been rooted in seeing the bigger picture. Whether a CEO is looking for swift, high-level results or a technical leader is tasked with making it all work under the hood, we tailor solutions that stay manageable while offering a clear roadmap for the future.
- Start Simple, Then Grow
We believe in starting with a foundational implementation, keeping data models straightforward so they do not collapse under administrative burden. Once the core is stable, we layer in more complex features as organizations gain maturity. This way, teams are not overwhelmed on day one, and they can adapt smoothly. - A Unified “3D Cube” of Data
Imagine an entire organization’s data as a three-dimensional cube or even a hypercube if you factor in time. Different sides of this cube (portfolios, applications, products, capabilities, services, strategies) each offer unique insights, yet all connect to the same dataset. This fosters consistent, real-time visibility for all stakeholders and enables the C-level to “rotate the cube” to explore different scenarios before making decisions. - Ensuring Future-Proof Structures
Whether it’s ITSM, ITOM, ITAM, SPM, EA, or IT Financial Management, a future-proof data structure is essential. From the start, we help build the right foundations so that any subsequent capabilities - like AI-driven insights -simply plug into the platform. - Leveraging AI for Data Quality
We use AI-assisted tools to fill data gaps automatically and highlight areas where the existing structure may need a tune-up. AI can also serve as a virtual assistant, guiding stakeholders to enter data in the correct places and maintain those critical connections.
Why + How = A New Era of Value
Our extended ServiceNow strategy is more than a shift in business; it’s an evolution of who we are. We started with PPM because it was the heartbeat of transparency and governance in IT. Over time, we have embraced new modules - ITSM, ITOM, ITAM, EA, SPM, CSM - and refined our delivery approach to ensure each piece works together like clockwork on the ServiceNow platform.
We keep your implementation roadmap simple at first, then steadily mature and expand it. Our 3D-cube model and AI-driven data management ensure you can spin your organization’s data any way you want, giving every stakeholder the view they need.
As we launch our new website, we look forward to sharing our insights, successes, and future plans with you. We believe this next step will help more organizations tap into the full power of ServiceNow, turning technology, data, and strategic vision into tangible, lasting value.
Watch our Managing Director, István Görgei, interviewed at the ServiceNow Put AI to Work Summit Vienna: