Solve your Project Portfolio Management challenges in just four weeks.
When we talk to Business and IT leaders about Strategic Portfolio Management (SPM), the conversation often starts with frustration:
- Ideas and requests keep popping up everywhere, but we do not know what to prioritize.
- Projects are tracked in spreadsheets, and nobody has a clear overview.
- Our teams are overloaded, but we cannot explain where all the capacity goes.
- Leadership asks if we are doing the right work, and we do not have a confident answer.
These are real, everyday struggles in organizations of all sizes. The truth is, most companies know they need better governance and transparency, but they hesitate because implementing a full Strategic Portfolio Management solution sounds long, expensive, and complex.
That’s exactly why we created Capture SmartStart for ServiceNow SPM.
With a fixed price and a 4-week implementation, Capture SmartStart delivers not just the technology, but a complete governance framework that allows you to manage strategy and execution with confidence from day one.
The 4 Pillars of Capture SmartStart
Our approach stands on four strong pillars, each designed to eliminate pain points and deliver lasting value.
The Success Playbook – Governance You Can Use
We give you a ready-to-use playbook that defines simplified processes, roles, and activities across demand, project, resource, and portfolio management.
This is not a generic template. It is a consultancy package deliverable that acts as your governance model, ensuring clarity on who does what, when, and how.
- Pain Point Solved: No defined roles, unclear approval paths, and fragmented governance.
- Result: Everyone knows their role, the process is consistent, and decisions are faster.
Role-Based Training – Adoption Built In
We deliver a predefined training agenda with content tailored to every role. From demand managers to project leads to portfolio owners, each person understands not just how to use the tool, but how to succeed in their role.
- Pain Point Solved: New systems fail when people do not know how to use them in context.
- Result: Faster adoption, less resistance, and immediate productivity.
Simplified System – Only What You Need
ServiceNow SPM is powerful, but it can also feel overwhelming. With Capture SmartStart, we implement only the essential functions, screens, reports, and workflows your organization needs to get going.
- Pain Point Solved: Overcomplicated systems slow down adoption and frustrate users.
- Result: A lean, intuitive solution that helps you mature step by step.
Functional Use Cases – Real Problems, Real Solutions
Finally, we deliver tangible functionality aligned with real-world challenges. You will get:
Demand Management
- Pain Point: Ideas and requests come in through emails, meetings, and spreadsheets, leaving you with no prioritization.
- Solution: A unified intake portal with automated categorization and strategic fit scoring. Now, you can capture all demands in one place and see which ones align with your business goals.
Project & Program Management
- Pain Point: Projects live in Excel, updates come through endless emails, and leaders lack visibility.
- Solution: Guided project creation from approved demands, supported by real-time dashboards and program rollups. Everyone from project managers to executives sees the same status and KPIs in real time.
Resource Management (incl. Timecards)
- Pain Point: Teams are overloaded, managers do not know where capacity goes, and planning is a guessing game.
- Solution: Resource allocation workflows, capacity heatmaps, and timecards that track effort across projects and demands. Now you can balance workloads, avoid bottlenecks, and plan with real data.
Portfolio Management
- Pain Point: Leadership asks: “Are we investing in the right work?”, but nobody has a consolidated view.
- Solution: Portfolio health dashboards, what-if scenario planning, and the powerful ability to align top-down budgets and resource targets with bottom-up forecasts from delivery teams. This ensures strategies are not just defined but executed realistically.
Why Capture SmartStart Is Different
Some competitors offer a “QuickStart” package. You usually get a tool setup - the system configured, but without governance, training, or adoption support.
Capture SmartStart is different. You do not just get a system, you get a:
- Success playbook to run your governance model.
- Training package so every role knows how to succeed.
- Simplified setup focused on adoption, not complexity.
- Functional use cases that directly solve your pain points.
The Results You Can Expect
With Capture SmartStart, you will move from:
- Scattered spreadsheets → Unified intake and planning.
- Endless emails → Real-time dashboards.
- Overloaded teams → Transparent capacity management.
- Unclear priorities → Portfolio alignment with strategy.
All in just 4 weeks. This is not theory. It is a proven approach we have implemented successfully for leading organizations across industries.
Ready to Get Started?
If you’re struggling with demand chaos, project blind spots, resource overload, or portfolio uncertainty, Capture SmartStart for ServiceNow SPM is the solution for you.
In 4 weeks, we will help you go from scattered to strategic, with a working system, a clear governance model, and trained teams ready to execute.