WEBINAR: AI-Powered & Interconnected Technology Workflows

Curious about how ServiceNow can be utilized as a platform to increase productivity beyond the capabilities of individual modules?

Download Your Free Webinar White Paper

Gain deeper insights into your business by connecting the dots within the system! Transform platform data into valuable information and support advanced strategic-level decision making!

Are You a(n):

• IT Leader or Executive? Gain strategic insights from platform data and understand how to integrate modules for higher-level decision-making.
• ServiceNow Platform Owner or Administrator? Maximize the value of the ServiceNow ecosystem by understanding the interconnections between modules like ITSM, ITOM, SPM, EA.
• Enterprise Architect, Digital Transformation Leader? Explore how ServiceNow supports architecture-driven planning and connects systems across the enterprise..
• IT Financial or Asset Management Professional? Gain insights into financial modeling, total cost of ownership, integrated asset and contract management.
• Anyone looking to fully leverage the capabilities of the ServiceNow platform?

 

You’ll Learn how to: 

• Leverage ServiceNow as a platform to increase productivity beyond the capabilities of individual modules.
• Gain deeper insights into your business/enterprise by connecting the dots within the system.
• Transform platform data into valuable information and ultimately wisdom to support advanced strategic-level decision making.

 

Agenda:

Introduction:

• Challenges of leveraging the full ServiceNow platform.
• Transforming platform data into supportive information, the data-driven approach.

Quick overview of the platform & core Technology Excellence modules:

• Leveraging data using the Common Service Data Model (CSDM).
• Technology Excellence (TX) Modules: IT Operations Management, IT Services Management, IT Financial Management, IT Asset Management, Strategic Portfolio Management, Enterprise Architecture.

What are the out-of-the-box capabilities & how to utilize them, including but not limited to: 

• IT Service Management - Strategic Portfolio Management.
• IT Operations Management / IT Asset Management - Strategic Portfolio Management.
• IT Asset Management - Enterprise Architecture.
• Strategic Portfolio Management - Enterprise Architecture.

What is the potential for further development? 

• Contract Management
• Financial Modeling and Charging
• Total Cost of Ownership

Download Your Free Webinar White Paper

Meet the Expert: Gergely Talabér

SPM/ITSM Solution Architect

"I bring extensive experience in ServiceNow implementations across multiple industries, such as manufacturing and government. I have led numerous projects focused on SPM, including Demand-. Project Portfolio-, and Resource Management, as well as end-to-end process automation. My background also includes roles in Service Architecture, Incident Management and IT Operations, where I specialized in ITIL processes and continuous service improvement. I hold several certifications in ITSM and Project Portfolio Management. I'm passionate about building efficient, scalable solutions that deliver business value. "

Discover how AI connects the dots between ServiceNow Technology Workflows!