WEBINAR: AI-Powered & Interconnected Technology Workflows

Webinar White Paper Available

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Curious about how ServiceNow can be utilized as a platform to increase productivity beyond the capabilities of individual modules?

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Gain deeper insights into your business by connecting the dots within the system! Transform platform data into valuable information and support advanced strategic-level decision making!

Are You a(n):

• IT Leader or Executive? Gain strategic insights from platform data and understand how to integrate modules for higher-level decision-making.
• ServiceNow Platform Owner or Administrator? Maximize the value of the ServiceNow ecosystem by understanding the interconnections between modules like ITSM, ITOM, SPM, EA.
• Enterprise Architect, Digital Transformation Leader? Explore how ServiceNow supports architecture-driven planning and connects systems across the enterprise..
• IT Financial or Asset Management Professional? Gain insights into financial modeling, total cost of ownership, integrated asset and contract management.
• Anyone looking to fully leverage the capabilities of the ServiceNow platform?

You’ll Learn how to: 

• Leverage ServiceNow as a platform to increase productivity beyond the capabilities of individual modules.
• Gain deeper insights into your business/enterprise by connecting the dots within the system.
• Transform platform data into valuable information and ultimately wisdom to support advanced strategic-level decision making.

Agenda:

Introduction:

• Challenges of leveraging the full ServiceNow platform.
• Transforming platform data into supportive information, the data-driven approach.

Quick overview of the platform & core Technology Excellence modules:

• Leveraging data using the Common Service Data Model (CSDM).
• Technology Excellence (TX) Modules: IT Operations Management, IT Services Management, IT Financial Management, IT Asset Management, Strategic Portfolio Management, Enterprise Architecture.

What are the out-of-the-box capabilities & how to utilize them, including but not limited to: 

• IT Service Management - Strategic Portfolio Management.
• IT Operations Management / IT Asset Management - Strategic Portfolio Management.
• IT Asset Management - Enterprise Architecture.
• Strategic Portfolio Management - Enterprise Architecture.

What is the potential for further development? 

• Contract Management
• Financial Modeling and Charging
• Total Cost of Ownership

Download Your Free Webinar White Paper

Meet the Expert: Gergely Talabér

SPM/ITSM Solution Architect

"I bring extensive experience in ServiceNow implementations across multiple industries, such as manufacturing and government. I have led numerous projects focused on SPM, including Demand-. Project Portfolio-, and Resource Management, as well as end-to-end process automation. My background also includes roles in Service Architecture, Incident Management and IT Operations, where I specialized in ITIL processes and continuous service improvement. I hold several certifications in ITSM and Project Portfolio Management. I'm passionate about building efficient, scalable solutions that deliver business value. "

Discover how AI connects the dots between ServiceNow Technology Workflows!