Embracing the Future with Expanded ServiceNow Excellence.
We are thrilled to share some big news as we launch our new website: we are expanding our ServiceNow focus to encompass even more modules and capabilities. Over fifteen years ago, we began by specializing in Project Portfolio Management (PPM). Since then, we have grown our expertise and team to address modern businesses' ever-expanding needs.
And now? We are stepping forward again.
We are officially extending our focus to serve customers in SPM, Enterprise Architecture, ITSM, ITOM, ITAM, IT Financial Management & Customer Service Management.
From the start, our passion has been to bring clarity, transparency, and strategic direction to IT and business initiatives. In the early days, we helped IT departments manage their demands and projects, often under tight resource constraints. We quickly learned that effective prioritization was the key to unlocking real value. Otherwise, organizations ended up cherry-picking projects with little strategic alignment.
This awareness naturally led us to explore broader applications of ServiceNow. We realized that Application Portfolio Management (APM) was crucial for identifying existing solutions and out-of-the-box tools that could streamline IT’s workload. As more business stakeholders joined these efforts, we recognized that we weren’t just implementing PPM solutions anymore, we were moving toward Strategic Portfolio Management (SPM) and Enterprise Architecture (EA). ServiceNow also strengthened its APM features, which helped us connect the dots between digital portfolios, roadmaps, and business capabilities.
Through our projects on EA and APM, we discovered that ITSM (IT Service Management), ITOM (IT Operations Management), and ITAM (IT Asset Management) often needed fine-tuning so that strategic goals could properly filter down into operations. We also saw that better financial management is vital at every level, tracking everything from servers’ energy consumption to agile teams’ contributions on value streams. ServiceNow’s unified platform made this so much easier because it eliminates the need for complex integrations between “island solutions.” Everything is already connected.
One more essential piece in our expanded focus is Customer Service Management (CSM). Just as the business once joined IT to build robust PPM practices, CSM brings the business and external customers into the heart of service management. This is the next natural step in aligning all capabilities on a single platform.
Our approach has always been rooted in seeing the bigger picture. Whether a CEO is looking for swift, high-level results or a technical leader is tasked with making it all work under the hood, we tailor solutions that stay manageable while offering a clear roadmap for the future.
Our extended ServiceNow strategy is more than a shift in business; it’s an evolution of who we are. We started with PPM because it was the heartbeat of transparency and governance in IT. Over time, we have embraced new modules - ITSM, ITOM, ITAM, EA, SPM, CSM - and refined our delivery approach to ensure each piece works together like clockwork on the ServiceNow platform.
We keep your implementation roadmap simple at first, then steadily mature and expand it. Our 3D-cube model and AI-driven data management ensure you can spin your organization’s data any way you want, giving every stakeholder the view they need.
As we launch our new website, we look forward to sharing our insights, successes, and future plans with you. We believe this next step will help more organizations tap into the full power of ServiceNow, turning technology, data, and strategic vision into tangible, lasting value.
To access this document, please enter your email address.
If you want to view this webinar video, please enter your email address in the field below.
We have sent you an email to your email address with a link to the file.
OK